Have a Question?

Top Ten Questions

Type your complete question in the box above then click the "Ask" button.

Do you offer tax exempt orders?

We are required by law to collect all taxes based on where your order is being shipped or delivered. When you review your order total during the checkout process, you'll see the estimated sales tax. The actual charge to your credit card will reflect the applicable state and local taxes. 

Sears will accept tax-exemption certificates from government, not-for-profit, and educational institutions. Resale and commercial use of our site is prohibited and thus Sears does not accept resale exemption certificates. To receive a refund for tax paid on exempt purchases, email taxexempt@customerservice.sears.com and include your order number or sales check, your organization’s full name, and a copy of your properly executed certificate or other equivalent taxexemption documentation that is acceptable to the applicable tax authority.

If it is determined that additional information is needed to comply with state or federal regulations, we will contact you.  

Once approved, Sears will issue a sales adjustment for the amount of tax that you were charged to your original form of payment.

However, you can make a tax exempt purchase at the time of purchase in any of our Sears and Kmart store locations found throughout the country

Sears Store Locator

Kmart Store Locator


Did we answer your question?

Not at all

  • Currently 1/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5


start survey image

Please take our quick survey.

In reasons for ratings section; include order number or email address.