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What are surprise points and how do I redeem them?

Surprise points are our way of saying thanks for being a loyal Shop Your Way member! 

These points often have their own requirements, like a minimum purchase, a quick expiration date or a certain category of items for you to redeem them on.

If you do not see your surprise points available for use check to ensure that your transaction has met all of the terms and conditions.

Your surprise points will be pre-loaded in your online account. 

To redeem your surprise points

  1. Sign in to your profile.
  2. Add qualifying item(s) to your cart.
  3. During checkout, click "Redeem My Reward Points".

Still finding issues with Surprise points? Contact us at : 1-800-991-8708

Check Terms And Conditions here :

  • Shop Your Way surprise points that are not redeemed on or before their expiration date will expire on that date.
  • Use and redemption of surprise points are subject to full Shop Your Way Terms and Conditions that are available at www.shopyourway.com/terms .
  • Surprise points can be applied at checkout upon purchase of qualifying item(s) meeting the specified purchase requirements.
    • Purchase requirement calculated before taxes and after other discounts have been applied and must be made in a single transaction.
    • Surprise points are not transferable.
    • Limit one offer per transaction.


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