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Surprise points are our way of saying thanks for being a loyal Shop Your Way member!
These points often have their own requirements, like a minimum purchase, a quick expiration date or a certain category of items for you to redeem them on.
If you do not see your surprise points available for use check to ensure that your transaction has met all of the terms and conditions.
Your surprise points will be pre-loaded in your online account.
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Still finding issues with Surprise points? Contact us at : 1-800-991-8708
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