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How do I cancel my layaway?

Need to Cancel your Layaway? Not a problem at all! Use the information provided below:

If layaway contract was created online with shipping/delivery, then you can cancel your layaway through Sears.com profile. Find the steps to cancel your Layaway online below:

Cancel my Layaway

  1. Log into your Account
  2. Locate the contract you wish to cancel.
  3. Cancel contract by clicking on "Cancel layaway contract" option.
  4. After clicking on the cancellation option, you will be presented with a Contract Cancelation confirmation screen. 
  5. If you still wish to cancel the contract, click on Cancel My Contract. 
  6. You will then receive a contract cancelation email confirming the cancellation.

Note: Store Pickup Layaway order cancellations can ONLY be done in-store at the designated pickup location. Store Pickup Layaway Contracts cannot be cancelled online.


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