Have a Question?

Please type your complete question above.

We matched your question to: "How do I make a return?"

Our goal is that you are completely satisfied with your purchase. If for any reason, you are not satisfied:

  • Return to a Store
    • You can simply return your purchase in its original packaging with your receipt in a store for an instant refund.
  • To initiate an Online Return

Sears Return Policy

Sears Store Locations

Please note: If your order contains an item that is NOT sold by Sears or Kmart, this item cannot be returned or exchanged at your local Kmart or Sears store. All returns of products sold and fulfilled by a third-party merchant must be returned directly to such third-party merchant.

Return policies may vary for products sold and fulfilled by third-party merchants other than Sears. See individual merchant profile, accessible from product detail pages, for applicable merchant return policies.

 

 

Did we answer your question?

Not at all

  • Currently 1/5 Stars.
  • 1
  • 2
  • 3
  • 4
  • 5

Perfectly

We want to make sure you get the help you need. Please chat with us about an existing order or new order, please select appropriate chat link. We are here from 6am CST to 11 pm CST seven days a week.

start survey image
WE VALUE YOUR
FEEDBACK!
Please take our quick survey.