To self serve select the appropriate link below.
How do I check on order status or cancel my order?
How do I return my order?
How do I change or reset my password?
How do I check on my delivery or change my delivery address?
How do schedule or check on a repair appointment?
I have questions about my Shop Your Way points
Does Sears offer price matching?
Any Sears Credit Card questions
How do I contact Sears to do something else?
Don’t see what you need, enter your question into the "Ask Sears" question bar to get the answers you need.